Ida Lu & Erin Burns: Tacony Community Development Corporation Application
Dear TCDC Team:
We are Ida Lu and Erin Burns, creative communicators who support small business owners and build community. Drawing from our experience working with government agencies and nonprofits, we would be honored to amplify Tacony Community Development Corporation’s work as your Brand and Web design consultants.
We specialize in designing accessible websites and engaging visuals for diverse audiences. If selected for this project, we would weave together Ida’s user experience background, including working for the City of Alameda, as well as Ida and Erin’s twenty years’ of graphic and web design experience.
Having worked extensively with nonprofits and government-based organizations, we recognize the many demands on staff time beyond design and website maintenance. Accordingly, we prioritize making our websites as easy-to-update as possible, and we are happy to provide training and documentation to your team.
Please see below for our examples of recent branding and web design work, deliverables, pricing and rate for hours beyond the scope of the proposal, process and timeline, and terms.
Thank you!
Ida & Erin
Emails: idalustudios@gmail.com (Ida) & ahhitburns@gmail.com (Erin)
Key Staff
Ida Lu (she/her/hers) is a user experience (UX) expert and communications designer with a focus on accessibility. Her work has spanned numerous industries including adtech, health care, and business-to-business sales, where she led marketing and website design strategies. Ida is currently a User Experience Designer - Accessibility at the City of Alameda, and her previous roles have included Accessibility Software Quality Assurance Engineer/Designer at Salesforce and Digital Communications Specialist at UC Berkeley.
Ida’s roles: Website (including accessibility and user experience), project management, graphic design
Erin Burns (she/her/hers) is a communications strategist and creative director. Since 2005, Erin has shaped national and neighborhood brands. Most recently, Erin directed communications at the UC Berkeley School of Social Welfare. Previously, Erin served as Creative Director at Accion Opportunity Fund, a nonprofit which provides responsible loans, business coaching, and educational resources underserved small business owners.
Erin’s roles: Graphic design, messaging, creative direction
Design sample: Website Refresh
Anduin Transanctions - Website Refresh
Design Samples: Newsletters & Emails
Design Samples: reports
Annual Report | Sector: Higher education | Role: Writer, designer | Access full report
Research and Policy Recommendations Report | Sector: Nonprofit/finance | Role: Creative director | Access full report
Design Samples: Social Media, PuBLIC RELATIONS Launches
Deliverables
Branding
Stakeholder interviews to establish what makes TCDC unique
Exploration/recommendations on updated acronym/name to strengthen brand identity
New logo in full color, black and white, optimized for print and web
Brand guidelines including:
Recommended typefaces
Color palette, with notes on accessibility
Treatment of logo
Messaging guidance
Website
Audit of existing website and recommendations for improvements, including easier-to-use new hosting platform
Sitemap to establish content relevant to audience segments (funders, partners, business owners, residents)
Documentation and training for staff who will be updating the site
Live website with the following functions:
Ability to accept donations
Easy to edit by staff
Link to interactive map of available commercial properties
Ability to sign up for email newsletter/SMS
Contact form
Link to social media pages
Events calendar
Accepts donations
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Phase 1: Branding (February - March)
February 1-14: Discovery and Research
Stakeholder interviews to establish what makes TCDC unique
Exploration of acronym to strengthen brand identity
February 15-28: Review & Revision Period #1
Draft of recommendations based on interview findings and acronym recommendations
Stakeholder review of recommendations
Incorporate stakeholder feedback and finalize brand direction
March 1-21: Brand Development
Design new logo in full color and black and white; optimized for print and web
Develop brand guidelines including:
Recommended typefaces
Color palette with accessibility notes
Treatment of logo
Messaging guidance
March 22-31: Review & Revision Period #2
Stakeholder review of logo concepts and brand guidelines
Revisions and finalization of all branding materials
March 31: Branding completion target
Phase 2: Website (April - June)
April 1-14: Audit and Planning
Audit of existing website and recommendations for improvements
Recommend easier-to-use new hosting platform
Develop sitemap to establish content relevant to audience segments (funders, partners, business owners, residents)
April 15-May 9: Website Development
Design and build website on new hosting platform
Implement new branding throughout site
Create/migrate content for all audience segments
Set up hosting and technical infrastructure
May 10-23: Review & Revision Period #3
Stakeholder review of website design and content
Revisions based on feedback
Content refinements
May 24-June 7: Final Development and Testing
Implement final revisions
Cross-browser and device testing
Quality assurance, accessibility checks, and bug fixes
Performance optimization
June 8-14: Pre-Launch Preparation
Final stakeholder approval
Staff training on website management
Pre-launch checks and preparations
June 15: Soft Launch
Website goes live to limited audience
Monitor for issues and gather initial feedback
June 16-30: Post-Launch Support
Address any issues identified during soft launch
Make minor adjustments as needed
Full public launch preparation
Key Milestones
February 14: Stakeholder interviews complete
March 31: Branding finalized
April 14: Website strategy and sitemap approved
May 23: Website design and content approved
June 15: Soft Launch
June 30: Project completion
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We charge $150/hour, not to exceed the maximum budget of $11,000 without prior approval.
For hours beyond the scope of the proposal, we charge a flat rate of $150/hour.
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Reservation of Rights
All rights not expressly granted in a contract are retained by the Designer, including any electronic rights or usage unless specified above and including, but not limited to, all rights in sketches, comps, or other preliminary materials. Any grant of rights is conditional upon receipt of full payment. Designer retains the rights to display all work created by Designer for this Project, including preliminary materials and final art, in Designer’s portfolios, including in print and online.
Revisions
Designer agrees to submit all designs for two rounds of revisions from Client. No additional fee shall be billed for changes required to bring final artwork up to original specifications or assignment description.
Cancellation Fees
Fifty percent (50%) of the final fee is due within 30 days of notification that for any reason the job is canceled or postponed before the final stage. One hundred percent (100%) of the total fee is due despite cancellation or postponement of the job if the deliverables have been completed. Upon cancellation, Designer retains all rights to the art.
Payment
Payment, at a rate of $150/hour, is due once Designer reaches 33 hours (approximately $5,000) of the contract. The remainder of payment is due upon completion of project, net 60 days. The Client’s right to use the work is conditioned upon receipt of payment within 60 days of acceptance and upon Client’s compliance with the terms of this Agreement. A 1 1/2% monthly service charge will be billed against late payment. Payment to not exceed $11,000 unless approved, in writing, by Client.
Permissions and Releases
The Client agrees to indemnify and hold the Designer harmless against any and all claims, costs, and expenses, including attorney’s fees, due to materials included in the Work at the request of the Client for which no copyright permission or privacy release was requested or for which uses exceed the uses allowed pursuant to a permission or release or the scope of the license granted hereunder.
Miscellany
This Agreement shall be binding upon the parties, their heirs, successors, assigns, and personal representatives. This Agreement constitutes the entire understanding of the parties. Its terms can be modified only by an instrument in writing signed by both parties, except that the Client may authorize expenses or revisions orally.
WORK WITH US: IDALUSTUDIOS@GMAIL.COM